Notifications
Last updated 24 April 2026
Control which events trigger portal notifications for your clinic.
Notification types
| Event | Default | Configurable |
|---|---|---|
| New booking | On | Yes |
| Booking cancellation | On | Yes |
| New chat message | On | Yes |
| Referral received | On | Yes |
| Quote request | On | Yes |
| Staff invitation accepted | On | Yes |
| Prescription request | On | Yes |
Configuring notifications
- Go to Settings → Notifications
- Toggle each notification type on or off
- Save
Email notifications
By default, the clinic owner's email receives a daily summary of activity. To change this:
- Go to Settings → Notifications
- Under Email summary, set the frequency (daily, weekly, or off)
- Optionally add a second email address (e.g., a clinic admin's email)