What is the Clinic Portal?

The Clinic Portal is your private dashboard for managing every aspect of your practice on Local Health Care. Once your clinic is approved, you can access it at localhealthcare.com.au/clinic/portal.

Who can access it?

The portal is available to:

• Clinic Owners — Full access to all features including billing and staff management
• Managers — Access to most features except billing and some security settings
• Receptionists — Appointment and patient management
• Staff — Limited access based on permissions set by the owner

Before you begin

To access the portal, you'll need:

1. A verified clinic listing on Local Health Care
2. An account with a verified email address
3. Approval from the Local Health Care team (usually within 24 hours)

Not listed yet? Start by claiming your listing.

Portal overview

Once logged in, you'll see the navigation bar at the top. Each tab opens a different section of the portal:

Section	What it does
Dashboard	Overview of today's appointments and key metrics
Doctors	Manage your doctors, their schedules, services, and profiles
Appointments	View and manage all bookings
Chat	Communicate directly with patients
Documents	Upload and share clinical documents with patients
Referrals	Create and receive patient referrals
Quotes	Respond to patient quote requests
Loyalty	Configure a points and rewards programme for patients
Billing	Manage your subscription and invoices (Owner only)
Staff	Invite and manage staff access and permissions
Settings	Customise your clinic profile and booking preferences
Security	Two-factor authentication and active session management
Prescriptions	Issue prescriptions and manage incoming Rx requests
Blog	Publish health articles on your clinic profile
Integrations	Connect your existing booking system (if enabled)
Centaur AI	AI-powered practice automation (if enabled)

Tip: Bookmark the portal URL so your team can access it quickly. Each staff member logs in with their own account.