Claiming Your Listing
Last updated 24 April 2026
If your clinic is already listed on Local Health Care (imported from our directory), you can claim it to gain full portal access.
Step 1: Find your listing
Go to localhealthcare.com.au/clinics and search for your clinic by name or suburb. If your clinic appears in the search results, it's already in our directory.
Step 2: Start the claim
On your clinic's profile page, click Claim this listing. You'll be prompted to sign in or create an account.
Note: You must use a business email address that matches your clinic's domain, or provide proof of ownership during the review process.
Step 3: Complete the claim form
Fill in your details:
- Your name and role (owner, manager, etc.)
- Practice ABN or other business identifier
- Contact phone number
- Any additional notes for the review team
Step 4: Wait for approval
Our team reviews all claims within 24–48 hours. You'll receive an email at your registered address once approved.
Step 5: Access the portal
Once approved, go to localhealthcare.com.au/clinic/portal and sign in. You'll land on the Dashboard.
My clinic isn't listed yet
If your clinic doesn't appear in search results, contact us at info@localhealthcare.com.au and we'll add it to the directory.
Claim was rejected
If your claim was rejected, you'll receive an email explaining why. Common reasons include:
- Email domain doesn't match the clinic's website
- ABN provided doesn't match registered business name
- Duplicate claim already pending
Reply to the rejection email with supporting documents to appeal.