Appointments
Last updated 25 April 2026
The Appointments tab is your central hub for all booking activity. From here you can see every booking made across all your doctors — past, upcoming, and cancelled — and take action on any of them.
Appointments can come from two sources: patients booking directly through Local Health Care, or bookings synced from an external system if you have the Integrations feature enabled.
Who can access appointments?
Staff with the can_manage_appointments permission can view and manage bookings. Owners and Managers always have access.
What's in this section
- Viewing Appointments — How to filter, search, and read appointment details including colour coding by status
- Managing Bookings — Confirming, cancelling, completing, and adding notes to bookings
- Emergency Slots — Creating one-off slots outside a doctor's regular schedule for urgent cases