Skip to main content
Local Health Care

Two-Factor Authentication

Last updated 24 April 2026

Two-factor authentication (2FA) adds a second layer of security to your account. After entering your password, you'll also need to enter a code from your authenticator app.

Setting up 2FA

  1. Go to Security in the portal navigation
  2. Click Enable Two-Factor Authentication
  3. Open an authenticator app (Google Authenticator, Authy, or any TOTP app)
  4. Scan the QR code shown in the portal
  5. Enter the 6-digit code from the app to confirm setup
  6. Save your backup codes somewhere safe

Backup codes

During 2FA setup, you're given 8 backup codes. Use these if you lose access to your authenticator app. Each code can only be used once.

Keep backup codes in a secure location (password manager, secure note). Do not store them with your password.

Disabling 2FA

  1. Go to Security
  2. Click Disable Two-Factor Authentication
  3. Enter your current password to confirm

Recommendation: We strongly recommend enabling 2FA on all owner and manager accounts to protect patient data.

PreviousSecurityNextSession Management