Sync Logs

The Sync Logs panel shows the history of all data syncs between your external system and Local Health Care.

Reading sync logs

Each log entry shows:

• Sync timestamp
• Number of records processed
• Number of records created, updated, or skipped
• Any errors or conflicts

Sync errors

If a sync fails or encounters errors, the log shows the affected records and the reason for failure. Common reasons:

Error	Cause	Fix
Authentication failed	API key has expired or been revoked	Update credentials in API Configuration
Field not found	Your system's API response changed	Update field mapping
Duplicate record	Record already exists with conflicting data	Resolve in Conflicts tab

Conflicts

When the same appointment exists in both systems with different data, it's flagged as a conflict:

1. Go to Integrations → Conflicts
2. Review each conflict
3. Choose which version to keep (your system or Local Health Care)
4. Resolve

Resolved conflicts are logged and won't recur unless new conflicting data is received.