Notification Preferences
Last updated 24 April 2026
Types of notifications
| Notification | Default | Channel |
|---|---|---|
| Appointment confirmation | On | |
| Appointment reminder (24h) | On | Email + SMS* |
| Appointment cancellation | On | |
| Clinic reply in chat | On | |
| New prescription | On | |
| Loyalty points earned | Off |
*SMS requires a verified mobile number.
Changing your preferences
- Go to Dashboard → Profile → Notifications
- Toggle each notification type
- Save
Unsubscribing from emails
You can unsubscribe from non-essential emails (like marketing) via the unsubscribe link at the bottom of any email. Transactional emails (booking confirmations, security alerts) cannot be disabled.